:root{--ns-primary:#147efb;--ns-primary2:#0058c9;--ns-dark:#061523;--ns-panel:#0b2238;--ns-text:#eef7ff;--ns-muted:#9fb7cc;--ns-border:rgba(255,255,255,.12);--ns-success:#4ade80}
#ns-chat-root{font-family:Inter,system-ui,-apple-system,Segoe UI,Roboto,Arial,sans-serif}
#ns-chat-button{position:fixed;right:22px;bottom:22px;z-index:9998;width:66px;height:66px;border:1px solid rgba(255,255,255,.28);border-radius:50%;background:linear-gradient(145deg,#2092ff,#0054c8);color:#fff;box-shadow:0 14px 38px rgba(0,82,190,.45);cursor:pointer;font-size:28px;display:grid;place-items:center;transition:.2s transform}
#ns-chat-button:hover{transform:translateY(-3px) scale(1.03)}.ns-chat-pulse{position:absolute;right:2px;top:3px;width:14px;height:14px;border-radius:50%;background:var(--ns-success);border:3px solid #073665;box-shadow:0 0 0 0 rgba(74,222,128,.55);animation:nsPulse 2s infinite}@keyframes nsPulse{70%{box-shadow:0 0 0 9px transparent}}
#ns-chat-panel{position:fixed;right:22px;bottom:100px;z-index:9999;width:min(420px,calc(100vw - 24px));height:min(690px,calc(100vh - 125px));display:none;flex-direction:column;overflow:hidden;border:1px solid var(--ns-border);border-radius:24px;background:var(--ns-dark);color:var(--ns-text);box-shadow:0 26px 80px rgba(0,0,0,.48)}#ns-chat-panel.ns-open{display:flex;animation:nsOpen .2s ease-out}@keyframes nsOpen{from{opacity:0;transform:translateY(12px) scale(.98)}}
.ns-head{padding:14px 14px 12px;background:linear-gradient(135deg,#10395f,#071a2d);border-bottom:1px solid var(--ns-border);display:flex;align-items:center;gap:11px}.ns-avatar{width:45px;height:45px;border-radius:14px;overflow:hidden;background:#fff;display:grid;place-items:center;box-shadow:0 5px 15px rgba(0,0,0,.25)}.ns-avatar img{width:100%;height:100%;object-fit:cover}.ns-headcopy{min-width:0}.ns-title{font-weight:850;line-height:1.1;font-size:15px}.ns-status{font-size:12px;color:#b9d1e5;margin-top:5px;display:flex;align-items:center;gap:6px}.ns-status span{width:8px;height:8px;border-radius:50%;background:var(--ns-success);box-shadow:0 0 10px rgba(74,222,128,.8)}.ns-lang,.ns-close{background:rgba(255,255,255,.08);border:1px solid var(--ns-border);color:#fff;border-radius:10px;cursor:pointer}.ns-lang{margin-left:auto;padding:7px 9px;font-weight:800;font-size:11px}.ns-close{width:34px;height:34px;font-size:22px}.ns-response-line{padding:8px 14px;background:#09243c;border-bottom:1px solid var(--ns-border);color:#b9cde0;font-size:11px;display:flex;gap:7px;align-items:center}
.ns-messages{flex:1;overflow:auto;padding:16px;background:radial-gradient(circle at top right,rgba(28,140,255,.13),transparent 37%),linear-gradient(#071827,#061523);scroll-behavior:smooth}.ns-msg{max-width:84%;padding:10px 12px;margin:0 0 10px;border-radius:16px;line-height:1.45;font-size:14px;white-space:pre-wrap;box-shadow:0 4px 14px rgba(0,0,0,.14)}.ns-bot{background:#0e2a45;border:1px solid var(--ns-border);border-bottom-left-radius:5px}.ns-user{margin-left:auto;background:linear-gradient(135deg,#167ff1,#075dc5);border-bottom-right-radius:5px}.ns-quick{display:flex;flex-wrap:wrap;gap:7px;margin:4px 0 14px}.ns-quick button{background:#0d3152;color:#e4f3ff;border:1px solid #2a5f8b;border-radius:999px;padding:8px 10px;cursor:pointer;font-size:12px;transition:.15s}.ns-quick button:hover{background:#16466e;transform:translateY(-1px)}
.ns-form{padding:10px 12px 12px;border-top:1px solid var(--ns-border);background:#081b2e}.ns-tools{display:flex;gap:8px;margin-bottom:8px}.ns-tools button{background:transparent;color:#b9d0e4;border:1px solid #284c6a;border-radius:999px;padding:6px 9px;cursor:pointer;font-size:11px}.ns-tools button.listening{background:#6e2430;color:#fff}.ns-inputrow{display:flex;gap:8px;align-items:flex-end}#ns-chat-input{flex:1;resize:none;max-height:95px;border:1px solid #2b506f;border-radius:14px;background:#0d2943;color:#fff;padding:11px 12px;outline:none;font:inherit}#ns-chat-input:focus{border-color:#2688ef;box-shadow:0 0 0 3px rgba(38,136,239,.14)}#ns-send{border:0;border-radius:13px;background:linear-gradient(135deg,#208af8,#075cc5);color:#fff;width:45px;height:43px;font-size:18px;cursor:pointer}.ns-note{font-size:9.5px;color:var(--ns-muted);padding-top:7px;line-height:1.35}
.ns-ticket-card{background:#0d2944;border:1px solid #2a587c;border-radius:16px;padding:13px;margin:9px 0 15px;box-shadow:0 8px 26px rgba(0,0,0,.22)}.ns-card-title{display:flex;gap:8px;align-items:center;margin-bottom:10px}.ns-ticket-card label{display:block;color:#bdd0e1;font-size:11px;margin-top:8px}.ns-ticket-card input,.ns-ticket-card select,.ns-ticket-card textarea{width:100%;box-sizing:border-box;margin-top:5px;padding:10px;border-radius:10px;border:1px solid #345d7d;background:#071a2c;color:#fff;font:inherit;font-size:12px}.ns-field-grid{display:grid;grid-template-columns:1fr 1fr;gap:8px}.ns-file-label{border:1px dashed #3b6c92;padding:10px;border-radius:10px;cursor:pointer}.ns-file-label input{padding:5px;border:0}.ns-consent{display:flex!important;gap:8px;align-items:flex-start}.ns-consent input{width:auto;margin-top:2px}.ns-submit-ticket{width:100%;padding:11px;margin-top:11px;border:0;border-radius:10px;background:linear-gradient(135deg,#1d8cff,#0759bd);color:#fff;font-weight:850;cursor:pointer}.ns-form-status{font-size:11px;color:#9fe0b8;margin-top:8px;line-height:1.35}
@media(max-width:520px){#ns-chat-panel{right:8px;bottom:82px;width:calc(100vw - 16px);height:calc(100vh - 95px);border-radius:20px}#ns-chat-button{right:14px;bottom:14px;width:60px;height:60px}.ns-field-grid{grid-template-columns:1fr}.ns-messages{padding:13px}.ns-msg{max-width:90%}}
@media(prefers-reduced-motion:reduce){*{animation:none!important;scroll-behavior:auto!important}}

/* Premium welcome branding */
.ns-avatar{overflow:hidden;background:#061423!important}.ns-avatar img{width:100%;height:100%;object-fit:cover;transform:scale(1.18)}
.ns-welcome-card{display:flex;align-items:center;gap:12px;padding:12px;margin:0 0 10px;border:1px solid #285574;border-radius:16px;background:linear-gradient(145deg,#0d2d4b,#071b2e);box-shadow:0 10px 25px rgba(0,0,0,.2)}
.ns-welcome-card img{width:86px;height:62px;object-fit:contain;border-radius:10px;background:#020b18}.ns-welcome-card div{display:flex;flex-direction:column;gap:4px}.ns-welcome-card strong{font-size:15px;color:#fff}.ns-welcome-card span{font-size:10px;line-height:1.35;color:#9ed1f7}
.ns-ticket-number{display:flex;justify-content:space-between;gap:10px;align-items:center;margin:0 0 10px;padding:9px 10px;border:1px solid #2d6388;border-radius:10px;background:#071b2e;color:#a8c7df;font-size:10px}.ns-ticket-number strong{color:#54b8ff;font-size:12px;letter-spacing:.03em}
.ns-quick{grid-template-columns:repeat(2,minmax(0,1fr))}.ns-quick button{white-space:normal;line-height:1.2;text-align:left}
@media(max-width:520px){.ns-welcome-card img{width:72px;height:54px}.ns-welcome-card strong{font-size:14px}.ns-quick{grid-template-columns:repeat(2,minmax(0,1fr))}}